Frequently Asked Questions

Direct Primary Care ("DPC") is a fresh approach to health care that challenges the concept of assembly-line medicine and prioritizes the doctor-patient relationship. Instead of the traditional fee-for-service model, which often comes with high copays and unpredictable charges, DPC uses a membership model with completely transparent pricing. For a flat, monthly membership fee, patients receive direct access to their doctor (no middlemen) and unhurried, thorough, personalized primary care.

Not exactly. Although both DPC and concierge practices offer patients increased access to their physician, extended visit times, and smaller patient panels (fewer patients per doctor), there are some important differences between these two models. Typically, concierge practices bill insurance for each visit. On top of insurance charges, members pay an additional ("retainer") fee simply for access to their doctor. This fee can be quite costly, ranging from thousands to tens of thousands of dollars per year.  DPC practices do not bill insurance. Instead, patients pay an affordable monthly membership fee straight to their doctor's office. In exchange, patients receive direct access to their physician and comprehensive primary care services. By stepping away from insurance-based care, DPC practices are able to reduce costs, eliminate unnecessary barriers to care, and shift the focus back to what's important: the doctor-patient relationship.

No. Although we aim to address the vast majority of members' primary care needs, membership at Revival Direct Primary Care does NOT replace health insurance. We recommend that our members maintain active health insurance to be used for services not offered by our practice, such as appointments with specialists, urgent care/emergency room visits, and hospitalizations.

No. We do not bill insurance or contract with any private or public health insurance plans, because stepping away from insurance-based care is what allows us to offer affordable, transparent, up-front pricing and extended appointment times. Patients with insurance are still able to use their coverage for visits to other medical facilities, as well as things like labs, imaging, and medication. That being said, because we have negotiated discounted cash-pay prices for many of these services, some members prefer not to use their insurance and pay for these things directly instead.

Yes. Starting January 1, 2026, federal law allows Health Savings Account (HSA) funds to be used to pay for qualified Direct Primary Care (DPC) membership fees. These fees are treated as medical expenses, with caps of $150/month for individuals and $300/month for families.

No problem! Although we recommend that all patients carry insurance for emergencies, we do not bill insurance and do not require insurance for membership.

This is a complicated topic! Medicare and Medicaid each have specific rules and regulations regarding working with DPC practices. For Medicare and Medicare-eligible patients ages 65 and up, please contact us directly to discuss your individual needs. We are not able to accept Medicaid patients at this time. However, we hope to offer this service in the near future. So, if you are interested in becoming a member, please contact us to be put on our waiting list!

Using a membership model works well for both our practice and our patients. For us, shifting from a fee-for-service model to a membership model means spending less time on paperwork (billing and coding, insurance-related forms) and more time providing care. For patients, having a predictable, transparent, monthly membership fee is a welcome change from the world of copays and unpredictable charges for every appointment. Patients are able to budget for their healthcare needs more easily and are less likely to avoid seeking care due to financial concerns.

There is a 6 month minimum commitment. We cherish the opportunity to care for patients long-term (that's what this is all about!), but we understand that sometimes things don't work out as planned. We ask for 30 days' notice for membership cancellation, which gives us time to tie up loose ends while you find a new practice to settle into.

Not many, if any. The monthly membership fee covers just about everything. There are no copays and no charges per visit for members. On occasion, there may be a nominal fee for select in office procedures simply to cover the cost of special materials. In these situations, the charges would be discussed up front. Ongoing, in-depth Lifestyle Medicine counseling, meal planning and personal training is available at an additional cost; please reach out for details.

We have negotiated directly with local labs and imaging centers to secure discounted, transparent, cash-pay pricing for members. Patients with insurance can also elect to use their coverage for these services.  In terms of medication, compounded GLP-1 medications are offered at wholesale cost, saving members from the often inflated and unpredictable prices they might find at the pharmacy. Patients who do not feel comfortable using compounded GLP-1 medications can be easily accommodated.

Absolutely. Working with other specialists and helping to coordinate care are important aspects of high-quality primary care.